Cloud migration benefits diverge across industries

Companies are getting a variety of benefits from their cloud investments, but these payoffs rank differently by industry sector. You can see the top-line results from our survey in the chart below:

To what extent do cloud and managed services provide you with the following benefits today? Rate on a scale of 1–5, where 1 = Not at all and 5 = To a great extent (Top-2 box scores). Click to enlargeWindstreamQ14The story changes somewhat depending on the industry (we surveyed healthcare, government/education, retail, financial services, and professional services) under consideration.

For instance, while healthcare is seeing collaboration among business units as a top benefit, it is significantly less likely to see improved product and service offerings (27%) and alignment with customer needs (27%).

Government/education sees business agility as its number one benefit (66%), but is less likely to report collaboration among business units as a top benefit (54%). The retail industry is seeing outsized gains when it comes to time to market (62%) and alignment with customer needs (43%).

Professional and financial services are split on increased efficiency; 44% of financial services firms say it’s a top benefit, while only 26% of professional services firms say so. The split is opposite when it comes to business agility—59% of professional services firms see it as a top benefit, while only 37% of financial services do. Professional service companies are also significantly less likely than the total to report time to market (42%) and innovation (43%) as top benefits.

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Industries split on cloud migration concerns

As you can see in the chart below, the majority of the 350 business and technology executives we surveyed list security as the top concern influencing their cloud migration strategies.

To what extent do concerns about the following influence your migration strategies? Rate on a scale of 1–5, where 1 = Not at all and 5 = To a great extent. (Top 2-box scores) Click to enlargeWindstreamQ22The industries we surveyed—healthcare, government/education, retail, professional services, and financial services—each listed data security as a top concern. But there were meaningful variations by industry.

Respondents from the healthcare industry are far more concerned about data security—87%—likely due to the large amount of sensitive data handled on a day-to-day basis. Meanwhile, the government/education industry is much less concerned about cost than the total group (38% vs. 49% of the total). Retail, on the other hand, named cost as their second biggest concern after data security—61%.

Professional services firms are significantly more concerned than the total when it comes to platform compatibility. That concern comes second with 61%, vs. 52% of the total. Financial services, another industry with large amounts of sensitive data, placed outsized concern on privacy—63%.

While security consistently ranks as a top concern and barrier to cloud adoption, industries have a variety of specific concerns to address on their path to value.